Privacy Policy

At Kodimelkodi Builders ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our advertisements on Meta (Facebook/Instagram), or utilize our services. This policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and Meta’s advertising platform requirements.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or our Lead Generation forms on Meta platforms:

• Identity Data: Full Name.
• Contact Data: Email address, Phone number (mobile), and Address (City/State).
• Project Data: Information you provide regarding your construction, interior design, or renovation requirements.
• Technical Data: IP address, browser type, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, tracked via cookies and the Meta Pixel.

2. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: When you fill out a contact form on our website, submit a Meta Lead Generation form via Facebook or Instagram, or communicate with us by phone, email, or WhatsApp.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions using cookies, server logs, and the Meta Pixel (see Section 6).

3. How We Use Your Information

We will only use your personal data for the purposes for which we collected it, as permitted by the DPDP Act. Specifically, we use your data to:

• Respond to your inquiries and provide you with quotes for construction, architectural, or interior design services.
• Contact you via phone, email, or WhatsApp regarding your project inquiry (only when you have provided explicit consent/submitted a lead form).
• Deliver relevant Meta (Facebook/Instagram) advertisements to you and measure the effectiveness of our advertising campaigns.
• Improve our website functionality, services, and customer experiences.

Meta Ads Specifics: Data collected via Meta Lead Ads is used solely to contact you regarding the services you inquired about. We do not sell your personal data to third-party data brokers.

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal identification information to others. We may share your data with strictly vetted third parties in the following circumstances:

• Service Providers: Platforms that help us run our business, such as Meta (for advertising analytics and lead delivery), Google (for website analytics), and secure hosting providers (Hostinger).
• Legal Requirements: If required by Indian law, government request, or court order to protect our rights or comply with legal proceedings.

5. Data Security and Retention

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your project inquiry is resolved or you opt-out of communications, your data will be securely deleted from our active marketing databases within a reasonable timeframe.

6. Cookies and Meta Pixel

Our website utilizes cookies and the Meta Pixel. The Meta Pixel allows us to track visitor activity on our website to optimize our Facebook and Instagram advertising campaigns and build targeted audiences. This means third parties, including Meta, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads.

You can opt-out of the collection and use of information for ad targeting by adjusting your Meta Ad Preferences or utilizing browser-based ad blockers.

7. Your Rights Under the DPDP Act

Under the Digital Personal Data Protection Act, 2023, as an Indian resident, you have the following rights regarding your personal data:

• Right to Access: You can request a summary of the personal data we hold about you.
• Right to Correction/Erasure: You can request that we correct inaccurate data or delete your personal data.
• Right to Withdraw Consent: Where we are relying on consent to process your personal data (e.g., marketing communications), you can withdraw it at any time.
• Right to Grievance Redressal: You have the right to register a grievance with us regarding the processing of your data.

To exercise any of these rights, please contact our Data Protection Officer using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: